The LaserCap Lifetime Limited Warranty Policy covers against defects in materials or workmanship from date of purchase with proof of purchase. If a LaserCap device is determined to be defective within three (3) years from date of purchase, LaserCap Company will repair or replace for a like model free of charge. After three (3) from date of purchase, a $250 fee will be charged for repair or replacement with a like model. After five (5) years from date of purchase, a $500 will be charged for repair, or replacement with a like model. LaserCap Company reserves the right to decide whether a repair or replacement will be offered for a defective device.
If a LaserCap powerpack is determined to be defective within one (1) year from date of purchase, it will be replaced free of charge. After one (1) year from date of purchase, a new powerpack or powerpack charger must be purchased by the user. Other accessories are not covered by warranty and must be purchased by the user. Note that failure to use and care for the LaserCap as instructed will void the product warranty.
If a replacement part or accessory, including but not limited to the powerpack, wall charger, and LaserCap baseball cap, is not covered under warranty, they may be purchased online at
www.lasercap.com/replacement-center, or by contacting LaserCap Company by phone
or email.
Customers must register their LaserCap device after purchase to be eligible for warranty service. To register your device please go to: www.lasercap.com/warranty-registration-form/
To initiate a warranty claim please call +1 855-424-7774, or email info@lasercap.com.